Refund Policy

Last updated: February 2026.

At Ay Wey Gummies, customer satisfaction and food safety are our top priorities. Due to the nature of our products, we maintain the following refund policy:

All Sales Are Final

Because our products are food items made in small batches, all sales are final.
We do not offer refunds, returns, or exchanges once an order has been placed and processed.

This policy helps us maintain the highest standards of safety, freshness, and quality for every customer.

Damaged or Incorrect Orders

• If you receive an order that is:

  • damaged during delivery, or

  • incorrect due to our error

    please contact us within 48 hours of receiving your order with:

  • your order number

  • clear photos of the issue

  We will review the situation and, if applicable, offer a replacement at our discretion.

  Non-Refundable Situations

  We do not issue refunds for:

  • preference or taste

  • delayed delivery caused by carriers

  • incorrect address provided by the customer

  • failure to read product descriptions or policies

  Contact Us

  For any questions regarding this Refund Policy, please reach out through our website contact form. We’re happy to help clarify before you place an order.